News from the Dispensaire Français — September 2026
Your regular update for (almost) everything about life at the Dispensaire
Dear readers,
You will certainly have noticed the relaunch of the newsletter of the Dispensaire Français – French Benevolent Society* since last June. Having introduced you to Audrey, Nathalie and Dylan, we are taking advantage of the new season to tell you a little more about the different areas of our institution and the people who run them. Without forgetting, of course, what shapes daily life at the Dispensaire: its activities, its new initiatives, how it is run and its calendar.
* For the sake of editorial clarity, the term ‘Dispensaire’ will be used throughout our newsletters.
SPOTLIGHT on… Dr Laura Muñoz, Head of the Medical Area at the Dispensaire Français
Laura Muñoz’s name hints at a rich multicultural background. A Spanish and British national, educated in the French school system, having studied medicine in Paris and married to a Franco-British man, Laura is a true product of the French-speaking world!
Having qualified in general practice in the early 2000s, she also specialises in preventive medicine, nutrition, smoking cessation and women’s health. Laura first worked in Paris and the surrounding region, combining hospital work and consultations. Her interest in smoking cessation arose after a few months in a cardiology department, at a time when anti-smoking laws were emerging in public spaces, workplaces and so on. Once qualified in smoking cessation, she also became involved with the Office Français de prévention du Tabagisme (OFT), the association behind the Tabac Info Service helpline.
When she moved to London in 2007 with her husband and one child, while pregnant with her second, she quickly got in touch with French-speaking doctors, through whom she discovered the Dispensaire Français.
‘At the Dispensaire, I immediately felt very warmly welcomed. In my view, that is the Dispensaire’s greatest strength: its ability to welcome everyone, and the quality of that welcome!’
She began her career in the UK by holding a few volunteer GP clinics at the Dispensaire, then started working for Roodlane Medical, since acquired by the major private group HCA Healthcare, where she still practises. She explains her many-hatted volunteer role at the Dispensaire:
- Laura holds a clinic once a week as a GP;
- She has also been Head of the Medical Area since 2023, which means she recruits, supervises and appraises all medical and paramedical staff (excluding the psychology area). In this capacity she chairs the quarterly meetings of the medical committee, covering patient matters, training, audit, organisation and operations;
- Finally, Laura is a trustee, in other words a member of the Dispensaire’s board — the board that ensures the organisation’s good governance and compliance, and decides on its direction and investments (for example: training on violence against women, purchasing an electrocardiogram machine, etc.).
🏆 In 2022, Laura Muñoz received HCA’s humanitarian award (the Frist Humanitarian Award) for her volunteer work with the Dispensaire Français!
Extremely tolerant and resilient, Laura admits she learned volunteering and management ‘on the job’, but is keen to highlight the immense kindness of all the Dispensaire’s administrative and medical staff, which makes it, in her words, ‘quite a magical and exceptional place’.
‘Here, doctors work with the same professional rigour as in the private sector. And we always need new doctors and social volunteers!’
Laura’s best of
What she loves most about London
The architectural mix of old and new
What she misses about France
Cheese
What makes her angry
Violence against women, which affects on average one woman in ten at least once in her lifetime
What gets her out of bed in the morning (apart from coffee)
Hunger!
How she unwinds
Her essential 10 minutes of relaxation every morning
The Dispensaire in a few words!
Since 1842, we have tirelessly supported several hundred French speakers in the United Kingdom facing medical, social or psychological difficulties — because no one should have to face these ordeals alone.
A dedicated and caring team
14 trustees, 15 doctors & healthcare professionals, 11 clinical psychologists, 23 social volunteers, 1 gardener, 1 copywriter and 3 full-time staff.
A mission of solidarity
Medical and social support for French speakers without private insurance who are facing medical, financial, social or psychological difficulties.
Deep-rooted values
Solidarity — Dignity — Community commitment.
A simple process
By phone or at our front desk, our helpdesk listens, advises and guides. Consultations in French, in person or remotely.
Our Activity Areas
Our Specialist Areas
‘You should never wait until you feel unwell to ask for help’
So do get in touch!
☀️ Next month, you will be able to read the profile of Olivier Nicolay, our Chair.
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Many thanks to Delphine Gourgues, volunteer copywriter, for creating this series of profiles!